Frequently Asked Questions (FAQs)

If we haven't answered or couldn't find your answer in FAQs, please don't hesitate to call us or enter your details in our support form and someone will assist you shortly.

Global Support Contact

Phone:  +61 3 8588 4500
Fax:        +61 3 9560 9055


Phone:  +1 800 250 5819 (USA toll free)
Fax:        +1 888 972 8037


Phone:  +44 208 144 1405
Fax:        +44 208 289 3542

We offer around the clock customer service and technical support throughout the Americas, Australasia and EMEA regions to resellers, customers and network operators on all Beam products and services. 

Our technical support team has more than 15 years of experience and knowledge in the mobile satellite services industry.  Our friendly and reliable staff offer advice and solutions to your questions over the phone or via email anywhere in the World.